Quality & Compliance

At ANR, we understand that maintaining high standards of quality and compliance is essential for any organization’s success. Our dedicated team provides expert guidance to help nonprofits and businesses navigate complex regulations, implement best practices, and ensure operational excellence.

From policy development and risk management to audits and accreditation support, we work alongside organizations to build strong, compliant systems that promote efficiency, accountability, and long-term success. Whether you need assistance with regulatory requirements, internal assessments, or continuous quality improvement, ANR is here to support your mission with tailored solutions.

Quality & Compliance Services

Services can be tailored to your organization’s needs.

  • Auditing

    Assess service records to ensure compliance with industry regulations and quality standards. Audits can be customized to target specific areas or conducted on a recurring basis to maintain ongoing compliance and quality assurance.

  • Compliance PLAN Development and Review:

    Receive structured support for creating a compliance plan tailored to your organization’s unique needs, requirements, and environment. Our service ensures your compliance plan is comprehensive, effective, and aligned with industry standards.

  • Policies and Procedures Review & Development

    Receive precision support to develop effective policies and procedures to guide your operations. Ensure compliance with applicable laws, regulations, and licensing requirements through our comprehensive review and development services.

  • Incident Reporting and Investigations

    Ensure identified consumer incidents are properly reported to the required entities within required time frames. Thorough investigations will be conducted as required or determined to be needed. (IDD incident investigations may be handled through ANR's Certified Investigation service.)

  • Grievance Management/Hotline and Investigations

    Service complaints can be received through an established confidential hotline or forwarded. All concerns received will be documented, receive a prompt response and recommendation for resolution.

  • Quality Improvement and Corrective Action Plans

    Expert guidance offered to create or assist with the development of required plans of correction resulting from identified licensing or requalification deficiencies.

  • Provider MA Enrollment/Revalidation (PROMISe)

    Our service provides comprehensive support to providers enrolling in PA's Medical Assistance program through PROMISe. We assist with the application process, ensuring all eligibility requirements are met and submissions are completed accurately and on time.

  • Licensing & Accreditation

    Expert coordination and assistance throughout the licensing and/or accreditation process. Services include reviewing standards for application, evaluating and developing policies, clarifying implementation requirements, and meeting facilitation to ensure a successful accreditation process.

Trainings

Sessions are available both virtually and in person to accommodate preferences.

  • Compliance/Fraud, Waste, and Abuse

    Understand key regulations and the critical importance of ethical standards. Learn about the 7 Elements of an effective compliance program, distinguish between fraud, waste, and abuse and developing effective prevention to safeguard your organization.

  • HIPAA Compliance

    Gain a thorough understanding of the Health Insurance Portability and Accountability Act (HIPAA) and the essential requirements for covered entities. This includes coverage of privacy, security, administrative safeguards, and breach notification requirements. Training can be customized to address specific needs or requests, ensuring relevance and effectiveness.

  • Quality Improvement/Assurance

    Develop a comprehensive overview of quality improvement concepts and methods. Learn strategies for identifying areas of improvement, effective communication, and implementing a quality improvement program to drive organizational excellence.

Benefits of Outsourcing Quality and Compliance for Nonprofits

COST
EFFICIENCY

Outsourcing quality control functions can reduce fixed costs associated with maintaining an in-house team, allowing businesses to allocate resources
more effectively.

ACCESS TO
SPECIALIZED EXPERTISE

External providers bring specialized knowledge and advanced technologies, ensuring that quality and compliance tasks are handled by experienced professionals.

SCALABILITY AND
FLEXIBILITY

Outsourcing offers the flexibility to scale quality assurance efforts up or down based on project needs and market demands, without the overhead of hiring or training additional staff.

ENHANCED FOCUS ON
CORE ACTIVITIES

Delegating compliance responsibilities to
external experts allows internal teams to concentrate on core business activities, fostering growth and innovation.

By leveraging outsourced Quality and Compliance Services, organizations can enhance operational efficiency, ensure adherence to regulations, and focus on their primary objectives.